Journal of Advances in Medical and Pharmaceutical Sciences

  • About
    • About the Journal
    • Submissions & Author Guideline
    • Accepted Papers
    • Editorial Policy
    • Editorial Board Members
    • Reviewers
    • Propose a Special Issue
    • Reprints
    • Subscription
    • Membership
    • Publication Ethics and Malpractice Statement
    • Digital Archiving
    • Contact
  • Archives
  • Indexing
  • Publication Charge
  • Submission
  • Testimonials
  • Announcements
Advanced Search
  1. Home
  2. Archives
  3. 2017 - Volume 12 [Issue 1]
  4. Minireview Article

Submit Manuscript


Subscription



  • Home Page
  • Author Guidelines
  • Editorial Board Member
  • Editorial Policy
  • Propose a Special Issue
  • Membership

Lean Six Sigma, Root Cause Analysis to Enhance Patient Safety in Healthcare Organizations: A Narrative Review, 2000-2016

  • Sara O. Salem
  • Dalal S. Al-Dossari
  • Ibrahim A. Al-Zaagi
  • Naseem Akhtar Qureshi

Journal of Advances in Medical and Pharmaceutical Sciences, Page 1-26
DOI: 10.9734/JAMPS/2017/31541
Published: 2 February 2017

  • View Article
  • Download
  • Cite
  • Statistics
  • Share

Abstract


Background: Lean Six Sigma [LSS] and Root Cause Analysis [RCA] are powerful quality business tools that cost-effectively improve efficiency and effectiveness of and client satisfaction in healthcare, academia and other industries. RCA, an iterative process helps in the identification of the root cause of an adverse medical incident and injuries and consequently prevents its recurrence provided RCA recommendations are properly implemented in the healthcare industry.


Objective: This narrative review aims to describe the principles and objectives of LSS and RCA tools with a special focus on their diverse roles in healthcare organizations.


Methods: A computer searches of PubMed, OvidSP, and Google Scholar (2000-2016) were made using keywords such as Lean, or Six Sigma or lean six sigma or medication errors (MEs) or adverse drug events or RCA which retrieved thousands of references but only 110 articles were included in this paper.


Results: Lean, Six Sigma, LSS, and RCA are powerful quality improvement tools that prevent adverse events, produce better quality services and result in enhancing patient satisfaction and safety. These quality tools also decrease costs, work performance variance, waste and increase customer satisfaction and the work performance of healthcare professionals.


Conclusion: The use of the quality improvement tools produce better quality healthcare services with greater efficiency, and good outcome and also prevents adverse drug events linked with significant morbidity, mortality and financial burden on the public health around the world.


Keywords:
  • Lean
  • six sigma
  • lean six sigma
  • root cause analysis tools
  • medical incidents
  • medication errors
  • adverse drug events
  • client satisfaction
  • Full Article - PDF
  • Review History

How to Cite

O. Salem, S., Al-Dossari, D. S., Al-Zaagi, I. A., & Akhtar Qureshi, N. (2017). Lean Six Sigma, Root Cause Analysis to Enhance Patient Safety in Healthcare Organizations: A Narrative Review, 2000-2016. Journal of Advances in Medical and Pharmaceutical Sciences, 12(1), 1-26. https://doi.org/10.9734/JAMPS/2017/31541
  • ACM
  • ACS
  • APA
  • ABNT
  • Chicago
  • Harvard
  • IEEE
  • MLA
  • Turabian
  • Vancouver
  • Abstract View: 470 times
    PDF Download: 1319 times

Download Statistics

  • Linkedin
  • Twitter
  • Facebook
  • WhatsApp
  • Telegram
Make a Submission / Login
Information
  • For Readers
  • For Authors
  • For Librarians
Current Issue
  • Atom logo
  • RSS2 logo
  • RSS1 logo


© Copyright 2010-Till Date, Journal of Advances in Medical and Pharmaceutical Sciences. All rights reserved.